A little bit about us

So that we can better assist with your travel plans, we need to get to know you. But we also think it’s important that you get to know us – the paths that have led us to where we are, our first-hand knowledge of the world and why we’re the perfect choice when it comes to booking your next adventure. Whether poolside cocktails & luxurious suites are your vibe, thrills, chills & hills (well, mountains) are more your style, or your seeking culture & history as you delve into a new destination, our travel experts are here to ensure that your precious time off is perfect.

Get to know more about Ross & Sarah-Lou in these bitesize introductions


Whilst our story goes back to 2012, it actually began 20 years before that…

Family holidays were a huge part of both our childhoods. From camping around the UK to short breaks across Europe; even Caribbean cruises, Kenyan safaris & adventures to Australia – we were exposed to the world at a young age. Without realising, that definitely lit a spark which made us want to explore further and experience more of what the world has to share.

Our path’s crossed working for Azamara Cruises – a boutique, luxury line offering destination-immersive itineraries around the world – where we were privileged to wake up to a new view each morning. The number of destinations we visited is rather staggering – encompassing all 7 continents, Antarctica, the Bahamas, Cape Town, Kotor, Mumbai, Rio de Janeiro, Sydney & Wellington to name just a few. A friendship was born out of a love for travel. After a number of years at sea, it was time for a change.

Whilst working in the theatre industry, Ross moved to New York, continuing to work as a freelance musician on productions of Mamma Mia, Cats & Evita both across the UK & Internationally in cities including Luxembourg, Dubai, Turin, Singapore & beyond. Since 2019, projects have included tours affiliated with Strictly Come Dancing, concerts with the Liverpool Philharmonic and orchestra-to-film performances of Titanic, Game of Thrones, Toy Story, Love Actually and most recently, Hocus Pocus.

Sea-legs were swapped for wings, as Sarah-Lou became worldwide cabin crew for British Airways, flying First Class as far as Sydney, Bangkok & Rio. Finally, in 2017, she put her feet on the ground and began her next chapter as a Travel Expert for Trailfinders, planning a variety of once in a lifetime holidays and adventures to all four corners of the world. Still giving her the opportunity to travel, the Indian Ocean became a firm favourite and new destinations as far as The Empty Quarter in Abu Dhabi & the southernmost point of Australia were explored!

All of these experiences have led us to today, where we’re able to plan your adventures for you with our world of knowledge and the care and attention to detail you deserve. We want to explore new destinations and revisit favourites; we believe that travelling is the best way for us to continue to learn and share with you the world of possibilities that are waiting for you. That’s why you’ll often find us at 36,000ft, in luxury resorts or villas, sailing the high seas or searching for private islands.

We’re so grateful to be able to share our journey with you and excited to start planning your next adventures.

arctic treehouse hotel lapland
couples breakfast at giraffe manor
one&only portonovi montnegro


Travel is in our DNA; we live in a world where adventure is everywhere and the ability to explore is at our fingertips. As each new day dawns, our hunger to travel further and deeper into the unknown grows, all the while the world becomes more accessible. Travelling is our profession as much as it as our passion and we hope to share that with you.

TRAVLUX are here to take the stress out of travel whilst offering a bespoke journey and experience for each of our clients. Catering to all tastes, our luxury experts can plan your next adventure, often using first-hand knowledge to advise. No matter the destination, we’ll curate your perfect itinerary with once-in-a-lifetime moments. You may find yourself taking a private night-flight over the Arctic Circle to witness the Northern Lights, nestling in luxury tented accommodation, deep in the rainforest in an Elephant Sanctuary, or island-hopping around idyllic French Polynesia. The list truly is endless.

They say ‘good things come in small packages’ – with us, the luxury experience begins as soon as you get in touch as you’ll have your own dedicated advisor to speak with as and when you need it. No long waits to a call centre; simply a personalised service providing the care and attention to detail you deserve when planning your holiday.

We are honoured to announce that TRAVLUX are featured in the National Geographic Traveller Luxury Collection for 2022. Being recognised by such a global brand gives you the peace of mind that you & your adventures are in safe hands with us. Please visit our dedicated page to learn more about this partnership.

We often get asked ‘what is it that you do?’ – with worldwide destinations and a wide range of travel styles, we do everything. From luxury all-inclusive resorts to intimate, boutique properties; short breaks to cities both near & far; tailor-made itineraries for touring & adventure; niche sectors including ski, Lapland, golf & safari; we’re here to bring the world closer to you. We take care of every step of your journey from the moment you book until you return home. As recognised Ambassadors by CLIA, we are specialists in the cruise industry; from family-friendly and adult-only contemporary ocean vessels, to premium, small-ship sailing, river cruising & even expedition voyages. Whether you’re planning a simple trip or an intricate itinerary, our experts are always on-hand.

As we holiday more each year, we understand that we need to make a difference. That’s why we’re working with Mossy Earth to support their rewilding projects and now your travel can help too. Learn more about our Climate Hero Programme here. We are powered by Not Just Travel – part of Hays Independent Group – voted the Top Homeworking Agency of recent years. Our partnership means that you’ll be fully protected by ATOL & ABTA where applicable.

Trust TRAVLUX with your next adventure and lets see where the world takes you.

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Our Brand Message

If there’s a singular topic that we can all relate to, it’s travel and the limitless experiences that can come from venturing across our world. But so much information at our fingertips can be overwhelming… From blogs to vlogs and an array of influencers, how do you know what, and who to trust and what’s right for you? That’s where we come in.

Travel can mean something different to all of us – escapism, adventure, connection – but how it makes us feel is our biggest focus; our emotional attachment to the world. For that, we need to get to know you, so that we can help you see the world the way you want to, while we take care of everything. Trust us to plan the holiday that you deserve.

Explore our travel diaries

The best way to see the world is to experience it for yourself, which is why you’ll constantly find us travelling. From luxury resorts to the newest cruise ships to off the beaten track adventures, read about our adventures & travel inspiration here.